Terms of Service

By accessing or using the services provided by Sibilis ("we," "us," or "our"), including our website, AI automation services, intelligent products, and licensing solutions, you agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and Sibilis. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

1. Agreement to Terms

If you do not agree to these Terms, please do not use our services. Your continued use of our services constitutes acceptance of these Terms.

2. Description of Services

Sibilis provides AI-driven automation services, intelligent products, and flexible licensing solutions designed to help businesses streamline operations, boost productivity, and scale efficiently. Our services include but are not limited to:

  • Custom AI automation solutions tailored to business processes
  • Ready-to-deploy intelligent products
  • Software licensing and subscription services
  • Consulting and implementation services
  • Technical support and maintenance

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

You must be at least 18 years old to create an account and use our services.

4. Acceptable Use Policy

You agree not to use our services in any way that:

  • Violates any applicable laws, regulations, or third-party rights
  • Infringes upon intellectual property rights
  • Is harmful, threatening, abusive, or discriminatory
  • Attempts to gain unauthorized access to our systems or networks
  • Interferes with or disrupts our services or servers
  • Uses automated systems to access our services without permission
  • Transmits viruses, malware, or other harmful code
  • Collects or harvests information about other users

We reserve the right to suspend or terminate your access to our services if you violate this Acceptable Use Policy.

5. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and code, are owned by Sibilis or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our proprietary content without our express written permission.

If you provide us with feedback, suggestions, or ideas about our services, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, and incorporate such feedback into our services.

6. Payment Terms

For paid services, you agree to:

  • Pay all fees as specified in your service agreement or subscription plan
  • Provide accurate billing and payment information
  • Authorize us to charge your payment method for all applicable fees
  • Pay all fees in the currency specified at the time of purchase

All fees are non-refundable unless otherwise stated in your service agreement or required by applicable law. We reserve the right to change our pricing at any time, with notice to existing customers.

If payment is not received or fails, we may suspend or terminate your access to paid services.

7. Service Availability and Support

While we strive to provide reliable and continuous service, we do not guarantee that our services will be available 100% of the time. Services may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Unforeseen technical issues
  • Force majeure events
  • Third-party service interruptions

We will make reasonable efforts to notify you of planned maintenance and to restore services as quickly as possible in the event of unplanned outages.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIBILIS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF OUR SERVICES.

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Sibilis and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through our services

10. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms.

You may terminate your account at any time by contacting us or using the account deletion features in your account settings.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Sibilis

info@sibilis.com.ph

+63 (918) 406-7511

Unit 10-01 One Global Place, 5th Avenue cor. 25th Street, Bonifacio Global City, Taguig City, 1635 Metro Manila